General information/shipping

All items are hand knitted in Belgium and only on made to order,
please allow 2-3 weeks for production.

Payment option

Paypal

For bank transfers, please get in touch.

Shipping info

Shipping within Belgium: € 4,50

Select in-studio pick up at checkout to save on shipping (Hasselt)

EU: € 12,00
UK: € 20,00
USA: € 35,00

Returns

We hope you love your made-to-order MW piece. In case you decide it is not the best match for you, you can exchange it. We have a no-return exchange only policy. Please send email to info@mariannewinten.com for return confirmation and what piece you would like for exchange (note that everything is made to order, so delivery time is approximately 3 weeks).

Products must be returned within 5 days of receiving the item. They must be unworn, unwashed and in perfect condition with their original tags and packaging. As the customer you are responsible for shipping charges. We do not reimburse any return packages lost in transit. Original shipping cost is not refundable or reusable.

We hold the right to deny any refund that does not meet all policy requirements.